Event Details and FAQ

· WHEN & WHERE 

Saturday, July 20, 2024 | 8 PM to 9:30 PM 

This Is The Place Heritage Park, Treasure House Amphitheater 

2601 Sunnyside Avenue South 

Salt Lake City, UT 

· ARRIVAL  & SCHEDULE

Your digital or printed ticket will be scanned at the gate. 

6:45 - 7:30 PM: Meet Mauli Bonner, director of His Name is Green Flake at park entrance. Learn about the Pioneers of '47 Monument.

7:00 PM: Gate opens. 

7:15 - 7:45 PM: Pre-show entertainment in the amphitheater.

7:40 PM: Train stops shuttling patrons to amphitheater. If you arrive after this time, you will need to walk to the amphitheater.

7:50 PM: Audience seated. 

8:00 PM: Concert begins .

10:00 PM: All patrons exit the park by 10 PM.  

· TICKET PRICES 

General Admission Ticket Options: 

Premium Seating | $25.00 

Adult Lawn Ticket | $15.00 

Youth/Child Lawn Ticket | $10.00 

(Children’s tickets are for attendees 3–12 years old. Attendees 2 years and younger are welcome to attend free of charge without tickets.) 

· WILL THE CONCERT BE CANCELED FOR INCLEMENT WEATHER? 

Rain or shine, the concert will continue regardless of cold, wind, rain, or heat. Please check the forecast for the day of the event and plan accordingly. In case of severe weather involving nearby lightning during the show, patrons will be asked to take shelter in their cars. Once the weather passes, the show will resume. Excessive heat is possible for the day of the event, please be prepared for conditions. Water and other beverages will be for sale at the concert and personal water bottles are permitted. You may also consider personal misters, cooling towels, umbrellas (must be taken down once the show begins), etc.  For more information on cancellations please see our terms and conditions.

· WHAT HAPPENS IF I CAN NO LONGER ATTEND THE EVENT? 

All sales are final; no refunds will be issued. Please see our terms and conditions.

· CAN I BRING MY CHILDREN TO THIS EVENT? 

Yes! This family-friendly event is perfect for all ages and is the ultimate Pioneer celebration! Tickets are required for everyone three years of age and older. Children/attendees two years and under are not required to have a ticket. 

· CAN I ATTEND THE CONCERT IF I HAVE PURCHASED AN ADMISSION TO THIS IS THE PLACE HERITAGE PARK FOR THE DAY? 

Park admission and concert admission need to be purchased separately. 

· WHEN CAN I REDEEM MY BONUS TICKET TO THIS IS THE PLACE HERITAGE PARK? 

Every concert ticket purchased includes a free bounce-back ticket to This Is The Place Heritage Park and a free Dole Whip! You can redeem bounce-back tickets from July 22-December 23, 2024. Simply present your Pioneer Concert receipt at the ticketing booth in This Is The Place Heritage Park when you're ready to redeem it. Bounce-back pass information will be sent to the purchaser’s email address July 22, 2024.

· DO I NEED TO PRINT MY TICKET? 

You can print your ticket or show the QR code found in your email after purchasing (email sent from Showclix). 

· WHERE SHOULD I PARK FOR THE CONCERT? 

Parking is available in the Pioneer Center lots with additional parking east of the Pioneer Center. Carpooling is encouraged.  Accessible parking is available at the Visitors Center. If you have questions or require additional accommodations, please call Guest Services at 801.582.1847.

· CAN I RIDE THE TRAIN TO THE AMPHITHEATER? 

Yes! The train will be available before the concert for transportation from the gate ticket booth to the amphitheater. The train will stop running at 7:40 pm. If you arrive after this, you must walk to the amphitheater.

After the concert the train will only be available for those with mobility needs. It is essential to board the train immediately after the concert ends to ensure a smooth and timely departure.

You can also choose to walk to and from the amphitheater from the parking lot as well. The park must be exited by 10 PM. 

· WILL CHAIRS BE AVAILABLE? 

Premium seating tickets include a lawn chair in front of the stage with each ticket purchase. The adult and youth general admission tickets include lawn seating. General admission guests may bring blankets and lawn chairs. Lawn chairs must be no more than 12 inches from ground to seat. 

· WHAT CAN I BRING INTO THE VENUE? 

Venue-Permitted Items: 

Lawn chairs – no higher than 12 inches from ground to seat 

Umbrellas – must be taken down once the show begins 

Blankets 

Empty, reusable water bottles can be filled at the drinking fountain at the Treasure House 

Venue-Prohibited Items: 

Outside food & drink – concessions are available in the park 

Animals – no animals unless certified as a service animal 

Drones or professional camera equipment 

· WHAT CONCESSIONS WILL BE AVAILABLE? 

Light snacks and beverages will be available for purchase at the event store. Water bottles can be filled at the drinking fountain at the Treasure House. Please note that no outside food and beverages are allowed into the venue. This is a cashless venue.

· ARE RESTROOMS AVAILABLE AT THE PARK? 

Restrooms are located to the right and left of the amphitheater and at the Treasure House.

· IS THERE A CONCERT EVENT STORE? 

Yes! A Deseret Book Concert Event Store will be open throughout the event.

· HOW DO I REQUEST ACCESSIBILITY ACCOMMODATIONS? 

For questions about This is the Place Heritage Park wheelchair accessibility, please click here. For ASL requests, please contact eventshelp@deseretbook.com by the deadline of July 7, 2024 and we will contact you with further details.

We can't wait to celebrate our pioneer history with you all! 

Still have more questions? Please reach out to eventshelp@deseretbook.com